Hello,
I use Magento Commerce 2.3.4 with default layered navigation and I have a problem with multiselect attributes.
Here table with values for a multiselect attribute for 15 products
2729 | SIMM2022SA | 6351,6357 |
2730 | SIMM2022SB | 6351,6357 |
2731 | SIMM2022SC | 6351,6357 |
2732 | SIMM2022SD | 6351,6357 |
2728 | SIMM2022SN | 6351,6357 |
2733 | SIMM2022SNC | 6351 |
3254 | SIMM2022SNF | 6351 |
3422 | SIMM2022SNFBR | 6351 |
3338 | SIMM2022SNFBS | 6351 |
3255 | SIMM2022SNG | 6351 |
3423 | SIMM2022SNGBR | 6351 |
3339 | SIMM2022SNGBS | 6351 |
3253 | SIMM2022SNP | 6351 |
3421 | SIMM2022SNPBR | 6351 |
3337 | SIMM2022SNPBS | 6351 |
These 15 products are the results of a search request.
5 products have 2 values (6351,6357 ; 6351=EN4165 ; 6357=MBBN3330) and 10 only one value (6351).
In frontend, I have only one value displayed for this attribute in layered navigation (6351=EN4165).
I expected to have 2 values (EN4165 with 15 results ; MBBN3330 with 5 results).
How can I have this result?
I did another test. I change the order of values for one product. 6357,6351 instead of 6351,6357 and now I can see two options in layered navigation (EN4165 with 14 results and MBBN3330 with 1 result).
I think Magento takes only first value for a multiselect attribute. Can you please confirm that? Is there a way to have right all options in layered navigation?
Thank you for your help.
Regards,
Anthony HERVE
Solved! Go to Solution.
Sorry, we can close this ticket. This problem was due to an external module.