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Layered Navigation - Multiselect attribute only first option displayed

SOLVED

Layered Navigation - Multiselect attribute only first option displayed

Hello,

 

I use Magento Commerce 2.3.4 with default layered navigation and I have a problem with multiselect attributes.

Here table with values for a multiselect attribute for 15 products

2729SIMM2022SA6351,6357
2730SIMM2022SB6351,6357
2731SIMM2022SC6351,6357
2732SIMM2022SD6351,6357
2728SIMM2022SN6351,6357
2733SIMM2022SNC6351
3254SIMM2022SNF6351
3422SIMM2022SNFBR6351
3338SIMM2022SNFBS6351
3255SIMM2022SNG6351
3423SIMM2022SNGBR6351
3339SIMM2022SNGBS6351
3253SIMM2022SNP6351
3421SIMM2022SNPBR6351
3337SIMM2022SNPBS6351

 

These 15 products are the results of a search request.

5 products have 2 values (6351,6357 ; 6351=EN4165 ; 6357=MBBN3330) and 10 only one value (6351).

 

In frontend, I have only one value displayed for this attribute in layered navigation (6351=EN4165).

 

I expected to have 2 values (EN4165 with 15 results ; MBBN3330 with 5 results).

How can I have this result?

 

 

I did another test. I change the order of values for one product. 6357,6351 instead of 6351,6357 and now I can see two options in layered navigation (EN4165 with 14 results and MBBN3330 with 1 result).

I think Magento takes only first value for a multiselect attribute. Can you please confirm that? Is there a way to have right all options in layered navigation?

 

Thank you for your help.

 

Regards,

Anthony HERVE

 

1 ACCEPTED SOLUTION

Accepted Solutions

Re: Layered Navigation - Multiselect attribute only first option displayed

Sorry, we can close this ticket. This problem was due to an external module.

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1 REPLY 1

Re: Layered Navigation - Multiselect attribute only first option displayed

Sorry, we can close this ticket. This problem was due to an external module.