sales panel

[matheus_fortunato]

Good morning staff, the sales panel my magento is zeroed. Sales are carried out, but the sales cycle continues, it is not accrued as sales. Follow the screen as it stands. Has anyone been through this and can you help me? thank you so much

[Manthan Dave]

Hi @matheus_fortunato

I understand the problem you are facing !

As mention by you actual order is already placed and there but as per the screenshot Dashboard is not updating and its statistics is not updating.

So logged in to backend -> go to  the reports -> select all the reports -> from the action menu select - refresh stastics

then clear cache and check dashboard it will show updated order 

For more details steps refer this link - https://docs.magento.com/m1/ce/user_guide/store-operations/reports-refresh.html

Hope it helps !

[Konecneysoe9bd]

Hi, don't know but facing the same issue on welder for auto body store. even I hired experts to fixed this issue but all in vain. No I have emailed to the support team and waiting for their good response. If I found any solution will definitely share the solution here.