Hey.
Is there some simple extension that would allow me to reply to customer product review from admin panel or admin account so everyone could see it?
Yotpo Reviews has this functionality. You can even respond privately to the reviews. Here's its Magento Connect Page. Good luck!
Hello nfksn,
Have look on our advance product testimonials extension that allows your to not only reply the customer reviews but also allows your other customers to rate, like & reply existing product reviews.
For More Details:
Does Yotpo do company reviews or just product reviews?
I checked and Yotpo's company reviews are $400+ dollars per month. TrustSpot is cheaper and allows review responses FYI.
Another option is Trustpilot but they are also $400+ per month
Please check https://mage-review.com/ , there is an administration response functionality (could be checked on the demo http://demo.mage-review.com/ ).
Additionally in next major release it's planned to add an ability to post comments to reviews from any user (administration responses will be marked additionally).
Hi!
We have solution for you - Our plugin "Extended Product Reviews" https://www.magentocommerce.com/magento-connect/extended-reviews-with-reminder.html
did you try out this extension,
https://www.magentocommerce.com/magento-connect/review-extension-product-reviews-reminder.html
from simple to advance features, you can customize it easily as per your needs,
The upcoming product by Aheadworks - the Advanced Reviews extension for Magento 2 - provides such kind of functionality.
After a review is approved, it's possible for a store admin to leave a comment. The module also enables the 'Review summary block' functionality for demonstration review summaries. So, that admin comments on the reviews will be visible.