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Reply to a review

Reply to a review

Hey.

 

Is there some simple extension that would allow me to reply to customer product review from admin panel or admin account so everyone could see it?

 

21 REPLIES 21

Re: Reply to a review

Yotpo Reviews has this functionality. You can even respond privately to the reviews.  Here's its Magento Connect Page. Good luck!

Re: Reply to a review

Hello nfksn,

 

Have look on our advance product testimonials extension that allows your to not only reply the customer reviews but also allows your other customers to rate, like & reply existing product  reviews.

 

For More Details:

 

https://www.fmeextensions.com/fme-product-testimonials.html

Re: Reply to a review

Does Yotpo do company reviews or just product reviews? 

Re: Reply to a review

I checked and Yotpo's company reviews are $400+ dollars per month. TrustSpot is cheaper and allows review responses FYI.

 

Another option is Trustpilot but they are also $400+ per month

Re: Reply to a review

Please check https://mage-review.com/ , there is an administration response functionality (could be checked on the demo http://demo.mage-review.com/ ).

 

Additionally in next major release it's planned to add an ability to post comments to reviews from any user (administration responses will be marked additionally).

Re: Reply to a review

Hi!

 

We have solution for you - Our plugin "Extended Product Reviews" https://www.magentocommerce.com/magento-connect/extended-reviews-with-reminder.html 

Re: Reply to a review

did you try out this extension, 

 

https://www.magentocommerce.com/magento-connect/review-extension-product-reviews-reminder.html

 

from simple to advance features, you can customize it easily as per your needs, 

Magento Extensions and Services Provider

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Re: Reply to a review

The upcoming product by Aheadworks - the Advanced Reviews extension for Magento 2 - provides such kind of functionality.

After a review is approved, it's possible for a store admin to leave a comment. The module also enables the 'Review summary block' functionality for demonstration review summaries. So, that admin comments on the reviews will be visible.

Re: Reply to a review

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