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Certification not visible in my account

SOLVED

Certification not visible in my account

Hello,

 

i passed the Magento Certified solution Specialist exam on 30th April.

 

But the certification icon/badge and the certification information/tab are not linked to my Magento account yet.

 

What do i have to do to link the certification information to my account ?

 

Many thanks in advance for answering my question.

 

Chin-Man

 

2 ACCEPTED SOLUTIONS

Accepted Solutions

Re: Certification not visible in my account

Glad to hear you got it sorted @Chin Man Choi! Congrats on being certified. Smiley Happy

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Developer Relations, Adobe Experience Cloud
Problem solved? Click Accept as Solution!
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View solution in original post

Re: Certification not visible in my account

They don't send out hardcopies anymore. You're supposed to download the certificate PDF from your account "My Certifications" section and print it out yourself. Yeah, I know it sucks, but that the way things are.

Tanel Raja

View solution in original post

24 REPLIES 24

Re: Certification not visible in my account

Hi @Chin Man Choi, is it possible you provided a different MAG ID when taking the test than what you are logging in with? Check http://magento.com/training/certification-faq for common reasons why it may not show up.

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Developer Relations, Adobe Experience Cloud
Problem solved? Click Accept as Solution!
Still stuck? Check out our documentation: https://magento.com/resources/technical

Re: Certification not visible in my account

Hi  @sherrie,

 

many thanks for your reply.

 

Because of problems with the proemtric website during enrolling for my exam i contacted Prometric via phone. Then due to a misunderstanding a wrong email-address was used for the exam registration process.

I have corrected this wrong email-address in my Prometric-Account already.

 

And I have already contacted and informed certifcation@magento.com  about this.

 

Is this sufficient ?

 

Chin-Man

 

 

 

 

Re: Certification not visible in my account

Hi @Chin Man Choi, yes that should do it! Let me know if you don't get resolution soon. Smiley Happy

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Developer Relations, Adobe Experience Cloud
Problem solved? Click Accept as Solution!
Still stuck? Check out our documentation: https://magento.com/resources/technical

Re: Certification not visible in my account

Hi @sherrie, now the certfication tab is visible in my profile and my profile is visible in the certification directory.

Many thanks ! Chin-Man Choi

 

Re: Certification not visible in my account

Glad to hear you got it sorted @Chin Man Choi! Congrats on being certified. Smiley Happy

--

Developer Relations, Adobe Experience Cloud
Problem solved? Click Accept as Solution!
Still stuck? Check out our documentation: https://magento.com/resources/technical

Re: Certification not visible in my account

Hi Sherrie,

 

we have a team account, is it possible also to show our certifications?

 

Sergey

Need help? Certified Magento Developers | magecom.net

Re: Certification not visible in my account

Hi @Magecom, certifications will only display for individual Magento users. I'd definitely encourage your team to post as individuals rather than as a company account so that others in the community can get to know them and they can show off their badges with pride. Smiley Happy

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Developer Relations, Adobe Experience Cloud
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Still stuck? Check out our documentation: https://magento.com/resources/technical

Re: Certification not visible in my account

I figured I should try posting here before creating a totally new topic. I'm having the same issue as the original poster, I took and passed the exam on 6/3/16, however the certification tab is not showing up in my account. I have the score report that Prometric prints out after the exam and the Magento ID listed is correct. I've actually sent in 4 different emails regarding this issue and haven't even received an email acknowledging me. I understand the physical certification can take up to 6 weeks, however Prometric states that the results should be updated to my account in 24-48 business hours. At this point I just want to confirm there are no issues and get everything in order, though I would also like clarification on how Magento support, specifically the certification section, typically handles emails. I find it incredibly frustrating that there hasn't been even a single response after four emails (two of them straight to certification@magento.com, the other two through the "Contact Us" form).

Re: Certification not visible in my account

Hi @dwargolet, have replied in your other thread as well as to your PM. Hope to get this sorted for you shortly!

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Developer Relations, Adobe Experience Cloud
Problem solved? Click Accept as Solution!
Still stuck? Check out our documentation: https://magento.com/resources/technical