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We are a canadian business, and the exchange rate has been getting worse and worse. Displaying prices in CAD on our website gives an impression of expensiveness. I'd like to replicate what eBay/Paypal does: customer can choose to pay in USD or CAD. If they pay in USD, their credit card will do the conversion (unless they have a USD credit card). If they pay in CAD, they will pay the price displayed on the website. If they pay in USD, I'd like the money to be deposited in our USD account. If they pay in CAD, I'd like the money to be deposited in our CAD account. It seems like what I'm seeking is not supported by Adobe Commerce / Magento 2, and yet: I think it would be a fantastic improvement.
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checkout
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extensions
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payments
Please provide a way to exclude virtual products (gift cards) from free shipping rules. Since gift cards can be emailed they should not be included in the cart subtotal and count towards free shipping. This feature should also be made available for any product. The interface could simply be on the configurable product setup as a toggle that says something like "Free Shipping Rule" yes/no(toggle). Possibly, by default...virtual products should never count towards free shipping rules.
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checkout
Hello everyone, I'm experiencing slow performance on my Magento website, and I'm seeking advice on how to resolve it. Pages take a long time to load, and navigating between different sections feels sluggish. I would appreciate any suggestions or tips to improve the performance of my Magento website. Thank you!
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checkout
Not all countries require a phone number on the shipping label, so it would be great to have the option to select per store view if you want to ask the customer for a phone number in the checkout or not. Per country is maybe even better, but that might be a bit much. Statistics show that conversion drops when you ask potential customers for their phone number.
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checkout
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Shipping
Currently PWA Studio supports Braintree payments out of the box in its Venia storefront implementation. It will be great if it can support all the payment methods which comes by default with luma theme. Here I am requesting to have Purchase order payment method compatible with PWA studio in native magento. Thank you!
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In the EU a Gift card (single-purpose voucher) has to be sold with tax applied to it - in other words, gift cards are taxable products also before they are redeemed. Example: A gift card with the face value of €100 including. tax, will be €80 excluding tax at a rate at 25%. The Gift Card has to be sold at €100 including. tax. It is required by law in the EU to sell Gift Cards incl. tax and this can't be configured with the current configurations available in the Commerce Gift Card module. Commerce Gift Card product type does not have an option for setting it to use a Tax Class: https://docs.magento.com/user-guide/customers/account-dashboard-gift-cards.html https://docs.magento.com/user-guide/configuration/sales/tax.html https://docs.magento.com/user-guide/configuration/sales/gift-cards.html (Not to be confused with “Tax Class for Gift Options” which is another functionality) Example resources: https://erply.com/all-that-you-need-to-know-about-taxation-of-gift-cards-in-eu/ https://www2.deloitte.com/ie/en/pages/tax/articles/vouchers-new-vat-rules.html
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Catalog
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checkout
Magento divides sales rule discount amounts across the orders in a multiship order - it seems to do this based on the percentage of the quote total that the address in question represents. However, when one of the orders does not meet the conditions of the sales rule, the portion of the discount that would be assigned to that order is just "lost". Here is a more specific example: Normal situation: Example without a subtotal condition on the rule: Original line item subtotal: $100 Original sales rule discount total: $10 shipment 1 item total: $70 shipment 2 total: $30 shipment 1 = 70% of original total shipment 2 = 30% of original total shipment 1 discount: $7 shipment 2 discount: $3 Example WITH subtotal condition of equal or greater than $50 on the discount rule: Original line item subtotal: $100 Original sales rule discount total: $10 shipment 1 item total: $70 shipment 2 total: $30 (DO NOT MEET $50 minimum condition) shipment 1 = 70% of original total shipment 2 = 30% of original total shipment 1 discount: $7 shipment 2 discount: $0 Would expect all $10 of the discount to be applied to shipment 1 since it qualified for the sales rule and the full $10 discount from the quote should be awarded somewhere. I have reproduced this on a vanilla magento install with 2.4.5-p1. The only thing non-core in this install is the adobe product recommendations module which I am using to test a different adobe error in a different ticket. This issue was investigated in an Adobe Support ticket: https://support.magento.com/hc/en-us/requests/569054 . The investigation found that this has been incorrectly implemented but not able to be fixed as a support request. Instead this feature request is needed. The support ticket includes screen shots showing how to set up the scenario, as well as a short video showing what actions to perform to cause the issue.
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checkout
We have a couple hundred different manufacturers we sell products from and would like to run brand-specific promotions with a coupon code to encourage customers to buy $100+ worth of products from a specific manufacturer. The closest we've been able to get with conditions in cart price rules is to get the rule to work when a customer has line in their cart totaling $100 or more from specified manufacturer, OR we can get it to work if a customer has an item made by a specific manufacturer and the cart subtotal is $100 or more. We've been going with second solution and hoping that customers are going by the wording of the promotion and are putting $100 worth of items from that manufacturer in their cart. Unfortunately, this lets customers who just put a single $5 item from this manufacturer in their cart get the $15 discount, as long as they have at least $100 total worth of products in their cart. Most customers don't realize this, and so the above solution works about 90% of the time. We'd feel much more comfortable with brand specific promotions if there was a condition set that allowed us to look for a whole cart with $X worth of products from a specified manufacturer.
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checkout
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other
Hi Team, I tried something as below. So I have enabled the reward points for the order placement process. Right now the reward points are redeemable on the full amount of the order (Grand Total) and I want to allow redeem reward points only on the Subtotal, not on Grand Total. So here my goal is to customers should pay shipping charges on order time and for that, I have modified the below file. File: vendor/magento/module-reward/Model/Total/Quote/Reward.php (File overridden in the custom plugin) public function collect(
\Magento\Quote\Model\Quote $quote,
\Magento\Quote\Api\Data\ShippingAssignmentInterface $shippingAssignment,
\Magento\Quote\Model\Quote\Address\Total $total
) {
if (!$this->_rewardData->isEnabledOnFront($quote->getStore()->getWebsiteId())) {
return $this;
}
$total->setRewardPointsBalance(0)->setRewardCurrencyAmount(0)->setBaseRewardCurrencyAmount(0);
if ($total->getBaseSubtotal() >= 0 && $quote->getCustomer()->getId() && $quote->getUseRewardPoints()) {
/* @var $reward \Magento\Reward\Model\Reward */
$reward = $quote->getRewardInstance();
if (!$reward || !$reward->getId()) {
$customer = $quote->getCustomer();
$reward = $this->_rewardFactory->create()->setCustomer($customer);
$reward->setCustomerId($quote->getCustomer()->getId());
$reward->setWebsiteId($quote->getStore()->getWebsiteId());
$reward->loadByCustomer();
}
$pointsLeft = $reward->getPointsBalance() - $quote->getRewardPointsBalance();
$rewardCurrencyAmountLeft = $this->priceCurrency->convert(
$reward->getCurrencyAmount(),
$quote->getStore()
) - $quote->getRewardCurrencyAmount();
$baseRewardCurrencyAmountLeft = $reward->getCurrencyAmount() - $quote->getBaseRewardCurrencyAmount();
if ($baseRewardCurrencyAmountLeft >= $total->getBaseSubtotal()) {
$pointsBalanceUsed = $reward->getPointsEquivalent($total->getBaseSubtotal());
$pointsCurrencyAmountUsed = $total->getSubtotal();
$basePointsCurrencyAmountUsed = $total->getBaseSubtotal();
$total->setGrandTotal($total->getShippingAmount());
$total->setBaseGrandTotal($total->getBaseShippingAmount());
} else {
$pointsBalanceUsed = $reward->getPointsEquivalent($baseRewardCurrencyAmountLeft);
if ($pointsBalanceUsed > $pointsLeft) {
$pointsBalanceUsed = $pointsLeft;
}
$pointsCurrencyAmountUsed = $rewardCurrencyAmountLeft;
$basePointsCurrencyAmountUsed = $baseRewardCurrencyAmountLeft;
$subtotal = $total->getSubtotal() + $total->getShippingAmount();
$baseSubtotal = $total->getBaseSubtotal() + $total->getBaseShippingAmount();
$total->setGrandTotal($subtotal - $pointsCurrencyAmountUsed);
$total->setBaseGrandTotal($baseSubtotal - $basePointsCurrencyAmountUsed);
}
$quote->setRewardPointsBalance(round($quote->getRewardPointsBalance() + $pointsBalanceUsed));
$quote->setRewardCurrencyAmount($quote->getRewardCurrencyAmount() + $pointsCurrencyAmountUsed);
$quote->setBaseRewardCurrencyAmount($quote->getBaseRewardCurrencyAmount() + $basePointsCurrencyAmountUsed);
$total->setRewardPointsBalance(round($pointsBalanceUsed));
$total->setRewardCurrencyAmount($pointsCurrencyAmountUsed);
$total->setBaseRewardCurrencyAmount($basePointsCurrencyAmountUsed);
}
return $this;
} In above function I have replaced $total->getBaseGrandTotal() with $total->getBaseSubtotal() and $total->getGrandTotal() with $total->getSubtotal(). So the above code worked for me on the simple checkout but when I have tried the same thing on the multi-checkout process then it's giving me an error The requested Payment Method is not available. https://i.stack.imgur.com/tzwvv.png Note: File override is pending and Need to add one config option for reward points redeemable or not on shipping. Thanks
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checkout
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Shipping
Dear team, At the moment without a required configuration, a single use coupon can be applied many times. Simple check to see if there is missing config: There's no "sales.rule.update.coupon.usage" consumer listed in the app/etc/env.php file. $ grep -i usage app/etc/env.php $ To fix this issue, the steps from this doc has to be implemented: https://devdocs.magento.com/guides/v2.4/config-guide/mq/manage-message-queues.html Instead of having this issue which affects many users, can this bug be fixed by adding the setup (fix) as default as a patch or added to future releases of Adobe Commerce?
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When you need to sell your products to multiple countries (especially in Europe), you want to have dedicated Storeviews which are fixing the complex parameters of Locales, Currency, Allowed Shipping Destination, TAX, etc. But Magento doesn't allow to funnel the Registered customers to some dedicated storeview, specially designed for matching their core parameters. And there is not extension existing currently in order to force a customer into its own dedicated storeview, at moment of login. The idea here is about bringing into Magento 2 roadmap, the ability to force a registered customer to a specific Storeview at the moment of Login, and allow Admin to manage this functionality. This is also to allow Admin to fix the Allowed countries at StoreView level (vs.only at Storelevel today), in order to force the customer to select the StoreView of its country of Residence/Registration. Such feature would be very useful for all merchants who has a market perimeter beyond one country (it would mean a lot of merchants). It would also be customer friendly and avoid Account creation errors made by the customer. If you need more details, please comment.
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checkout
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extensions
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other
Version: Magento 2.4.2 Payments: Opayo PI integration Issue: Orders with a failed payment create "Pending Payment" state order and subsequently empty customer cart and don't allow for a payment re-attempt. This occurs for any payment/card failure (wrong digit, failed 3d secure, wrong CVC) These are very common user errors for ecommerce. This creates negative user experience as the customer then has to re-shop for their cart content and re-checkout. This is because: 1. Magento default is for orders to be placed into order state "Pending Payment" as the checkout page is redirected for payment validation from bank/provider (3d Secure). This 'creates' the order whilst payment is sent for approved/refused. As 3d secure is worldwide mandatory in 2022 this will impact all store checkouts. 2. If this fails due to incorrect card details or fail of 3d secure, the order remains Pending Payment and the customer has their basket subsequently cleared Suggestion: Orders should not be created until payment is authorised from provider. If refused, return to checkout page. If authorised, proceed to order creation upon success. Allow for cart data to be retained and re-provided if payment is failed, not to create Pending Payment order. This causes many issues for sellers and is a huge cause of abandoned carts and negative feedback. This should be native behaviour for Magento to provide customers another attempt to pay rather than removing the cart and placing useless Payment Pending order.
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We want to be able to review which admins gave store credit at the end of the day in an easy, organized manner. Can we put in a feature request, so that under: system -> action logs -> reports [-> store credit] we would like to be able to produce a report that shows who added, subtracted, or spent store credit from the admin panel. it should be an option in these logs to see what admin takes the action of adding, removing, or changing store credit amount.
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admin panel
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checkout
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developer
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other
We are having an issue with how GA 360 is reporting revenue when a line level discount is applied to an order. The example shared in a support ticket shows how a basic Magento store setup is reflecting the problem, so the bug is built in to the out-of-the-box instance of Magento Commerce. In our site's case, we have a more customized Cart setup but the problem is the same. As a result, GA is reflecting all of our Revenue reporting incorrectly. It doesn't appear that I can attach a file here, so a more detailed explanation is as follows. When a customer uses a coupon which applies a discount to 1 of say 3 products in their cart, the GA purchase event records the product price to be the original price. This should be recording the updated, discounted price. We are able to confirm that this discounted price is available in the "Row Total" Magento field. So the data is there for the taking. Our request is that Magento use the Row Total amount in the corresponding GA events for Product Price. Business Impact: all of our discount revenue tracking on products is wildly different. This impacts our ability to read the success of campaigns and requires a great deal of manual effort to adjust for the error. Please correct!!!
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API
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checkout
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extensions
Hi, Recently I upgraded my site to 2.4.2, and found out for the in-store delivery option, stores have to be source with sufficient saleable quantity in order for customers to select them in the checkout shipping step. I think it would be nice to have an option to set up stores for pick up regardless of the quantity, so the user can select the location for pick up as long as there is positive aggregated stock from all the sources, and us merchant can ship the order to that location from other sources. Thank you
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checkout
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Shipping
Current Behaviour Enabling "Automatic Group Change" feature will change the Customer Group based on the user's selection for the current order and future orders. Problem Underneath the surface the Shared Catalog (B2B) functionality uses customer groups. When a shared catalog is configured for a company, Magento will assign a customer group (associated with that shared catalog) to the company user. Because of this, (permanently) changing the customer group using "Automatic Group Change" will in-directly affect the shared catalog which is assigned to a company user, thus breaking the Shared Catalog (B2B) when "Automatic Group Change" is enabled. Desired Behaviour "Automatic Group Change" actually emulates the customer group whilst in the order process rather than permanently changing the customer group.
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checkout
For the In-Store Pickup module with MSI, it would be incredibly helpful if, for stores like the ones I manage with only one location per Magento instance, Store Pickup could default to that location and bypass the 'Select Store' step altogether. Also, if you could bypass the proximity calculation. In other words, if a customer selected the 'Pick In Store' tab at checkout on a site with only one pickup source in the back-end, the store would already appear there as the selected location. This would streamline things for the customer, too (and likely lead to less phone calls from confused customers for us).
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checkout
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Shipping
Our payment partner - Adyen offers a feature to see which browser a customer used to make a purchase, so long as the order was made using their Card services. For other standalone payment methods such as Amazon Pay and PayPal; I would like to suggest an information box within the order history for the admins benefit only, so that we may track which Browser a person used to complete an order and monitor whether a certain browser and/or version is causing errors or failing to track conversions within Bing or Google. The idea came from the information found in our Adyen control panel.
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We don't have a feature to apply coupon code when we proceed checkout with Multi Shipping Address. If customer forgot to apply coupon code on shopping cart page, he/she doesn't have provision to apply coupon code on multi shipping address checkout. So, its better to have this feature on multi shipping checkout.
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When working with B2B, it is not uncommon for the customer to place large quantities in the basket. In addition to this, it has been noted that certain parts of the site, most notably the checkout, tend to slow down in relation to the amount of items that are added to the basket. The more items added, the slower certain areas become. We suggest refining the code in order to facilitate a large basket quantity, upwards of 200 perhaps, without losing to much time waiting for reloads. Specifically, the more items in the cart, the slower the following seems to process: /Webapi/Rest/Magento\Checkout\Api\TotalsInformationManagementInterface/calculate /checkout/sidebar/updateItemQty /checkout/cart/updatePost /checkout/cart/add /checkout/cart/delete /checkout/sidebar/removeItem
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checkout
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platform